
Frequently asked questions
Short answers to the questions parents ask most.
Common questions
How do I create an account?
Choose Sign up, enter your email address and choose a password (at least 8 characters, with a capital letter, a small letter and a number). We'll email you a 6-digit code to confirm your email address. The first time, you'll also add your name, your WhatsApp number and your language. If you forget your password, choose "Forgot your password?" on the login page.
Do I need an account to see the camps?
No. Anyone can see the camps with their dates, ages and prices. You need an account to register.
What ages are the camps for?
Each camp shows its own age range. A child fits the camp if their age in whole years on the camp's first day is within that range.
Can one account hold more than one child?
Yes. One parent account holds all your children's profiles.
How do refunds work?
Each camp's page shows its own refund terms, counted in days before the camp's first day. Beyond Egypt sends refunds to you directly, outside the portal.
Is the website available in Arabic?
Yes. The whole website works in English and Arabic. Use the language switch at the top of any page. Once you're signed in, we remember your choice.
How can I reach Beyond Egypt?
Call us on 01208184444 or email info@beyond-egypt.com. All our details are on the contact page.
Still have a question?
We're happy to help.
